AI carrier desk for LoadBetter

Carrier conversations tied to the right Load

SpotBot helps broker teams connect LoadBetter Loads to inbound conversations and controlled outbound coverage workflows, with rate authority and final confirmation kept explicit.

Launch principles

Evidence before automation

Every user-visible state should come from a verified Load, carrier, call, or integration event—not a fallback assumption.

One approved Load snapshot per outbound run
Missing business fields display as —
Coverage confirmed only after LoadBetter acknowledgement

Broker workflow

From Load sync to confirmed coverage

The launch flow is designed around reviewable steps and clear system boundaries between SpotBot and LoadBetter.

Sync eligible Loads

Connect LoadBetter, refresh on demand, and review the current lane, pickup window, status, and rate currency before outreach.

Recognize and review

When carrier recognition is configured, phone matches appear as candidates until the carrier identity and MC are verified.

Run controlled outreach

Choose one Load, rate authority, schedule, and targets. Accepted terms remain pending LoadBetter confirmation until acknowledged.

Open your LoadBetter carrier desk

Review synced Loads, inbound conversations, and controlled outbound runs from one broker workspace.